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| CCE: Communication in Challenging Situations Workshop |
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published on 6 November 2009
Date: 30 November (Mon) & 1 December 2009 (Tue)
Time: 7.00pm - 10.00pm
Venue: Republic Polytechnic (Woodlands Campus)
Fee: S$50 for NROC Coach, S$100 for Public
Organiser: Singapore Sports Council
Registration: Please complete and submit the attached Registration & Payment Form, together with your payment (either by Cash or Cheque) to Singapore Sports Council before 20 November 2009. Registration is on a first-come-first-served basis & only confirmed upon receipt of full payment.
Deadline for Registration: 20 November 2009 or when the participation reaches the maximum capacity of 25, whichever is earlier. (Registration is on a first-come-first-served basis & only confirmed upon receipt of full payment).
For enquiries, please contact:
Ms. Jennie Chiong
Tel: 6500 5312
Email: jennie_chiong@ssc.gov.sg
Course Objective:
From this course, participants will learn the necessary skills required for handling difficult people, challenging situations, and principles of effective communication. In addition, role-plays and scenarios will be used to maximize the learning for participants.
Course Outline:
From this workshop, participant will learn:
- How to communicate instructions effectively
- How to be sensitive to body language - how to read and use it
- How to build sensitivity to cultural variations and manage different forms of conflicts
- How to listen more effectively and convey ideas effectively to different types of athletes
- How to communicate with difficult athletes (individuals/teams) and parents, and develop confidence in effective communication
Profile of Trainers:
Ms. Shan Loy is an Academic Staff with the Centre of Culture and Communication in Republic Polytechnic (RP) teaching communication skills to the Diploma in Communication and Information Design students. Prior to joining RP, she was a full time Tennis Coach with various educational and private institutions. Shan holds a Bachelor of Arts in Media Studies, a Diploma in Mass Communication and a Specialist Diploma in Sports & Exercise Sciences. She combines her educational qualifications and professional experience as a competitive sportswoman. She coaches to deliver a better understanding of the communication patterns between coaches and their athletes.
Ms. Leong Cheng Yee is an Academic Manager at Republic Polytechnic's Centre for Culture and Communications, teaching Communication skills. Her extensive experience working at Statutory Boards and Voluntary Welfare Organisations including Singapore Disability Sports Council, has honed her skills to be an effective communicator, liaising with different partners including parents, students, coaches and media under various challenging situations
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